Audience Experience / Engagement / Public Relations

Resume posted by kevinjesuino in Arts and Culture.
Desired position type: Any.
Location: Calgary Alberta, Canada

kevinjesuino@gmail.com
Tel:
587-969-1259
Mobile:
587-969-1259

Summary

Details my experience with Front of House Management, Box Office Management, Customer Service, Ushering and Public Relations.

Specialties

  • ATMS+,
  • Community Engagement,
  • Front Line Customer Service,
  • Media,
  • Performing Arts,
  • Public Relations,
  • Social Media Marketing,
  • Theatre Manager Software,
  • Visual Art

Skills

  • Theatre Manager Software
  • ATMS+ Software
  • Adobe Photoshop CS6
  • Adobe Illustrator CS6
  • Adobe InDesign CS6
  • Adobe After Effects CS6
  • Final Cut Pro X
  • Troika Tronix Isadora v.1.3of24
  • Modul8
  • Microsoft Office 2013
  • Wordpress
  • Hootsuite
  • YouTube, Facebook, Pinterest, Twitter
  • Mail Chimp
  • Portuguese (speak, read, write)
  • Thai (speak)
  • Photoshop
  • Illustrator
  • In Design
  • Audio-Visual Software
  • Theatre Direct
  • Social Media Marketing
  • Live Art/ New Media
  • Technology
  • Team Leading
  • Event Managing
  • Project Managing
  • Creative Troubleshooting
  • Projection Design
  • Interactive Design

Spoken Languages

  • advanced English,
  • Portugeuse,
  • Thai

Education

University of British Columbia (Okanagan)
B.F.A. in Interdisciplinary Performance (Media & Performance), 2013

Alison Education
Diploma in Social Media Marketing, 2012

Grant MacEwan University
Diploma in Theatre Arts, 2004

Experience

Theatre Junction GRAND, Calgary, Alberta 2013
Oversaw the sales of tickets at the box office and online using Theatre Manager ticketing software. Dealt directly with the purchase of subscriptions. Maintained subscription information. Handled cash outs at the end of night. Promoted current productions to extend viewership. Engaged with the public to create relationships that turned into sales.

Vertigo Theatre, Calgary, Alberta 2013
Box Office Assistant
Oversaw the sales of tickets at the box office and online using Theatre Manager ticketing software. Dealt directly with the purchase of subscriptions. Maintained subscription information. Handled cash outs at the end of night. Promoted current productions to extend viewership. Engaged with the public to create relationships that turned into sales.

Portuguese Platform for the Performing Arts, Montemor-o-Novo, Portugal
Front of House Manager 2013
Oversaw all public areas of the two major venues, including the theatre lobby and bar along with a visual arts exhibition space. The festival acted as a showcase platform for European dance and theatre programmers and therefor I also acted as a copy proofer and translator during my internship there.

Social Media Marketing Consulting for Creative Organizations
Freelance Consulting

Gaprocor Architects Ltd., Sao Bras de Alportel, Portugal
Social Media Marketing Consultant 2013
Working as a consultant for this 20 year old architectural firm based in southern Portugal, I coordinated and configured the launch of their Facebook, Twitter and LinkedIn profiles and provided consulting and training in how an architectural firm such as themselves could use social media to enhance their international public image, gain more clients and foster a ‘knowledge collectors – knowledge sharers’ profile.

O Espaco Do Tempo Artist Residency, Montemor-o-Novo, Portugal
Media & Online Public Relations Coordinator 2013
I collected and organized a video archive of all work produced and presented at this international artist residency. I also provided assistance and tutorials to the staff on how to efficiently engage their public via social media streams. I was also the copy editor for a publication produced by the artistic organization pertaining to their collaborative laboratory with artists from Germany, France and Portugal.

University of British Columbia (Okanagan), Kelowna, British Columbia
University Theatre Marketing & Public Relations 2010-2013
Reporting directly to the Head of the Department, I was responsible for designing advertisement that would be used by the Faculty of Creative & Critical Studies to promote visiting guest artists, faculty programmed events on and off campus, exhibitions and performances. I also headed the marketing and design for the newly established University Theatre (Theatre26) producing, developing and implementing brand image, logo design and event media design along with strong social media marketing campaigns.

Magnetic North Theatre Festival, Calgary, Alberta
Compass Points Committee Podcast Producer 2012
Represented the province of British Columbia as part of the emerging artists delegation at the bi-annual theatre festival, held in Calgary, Alberta that particular year. Recorded, edited and produced a series of interviews with performers, directors, festival staff, presenters and artistic directors present at the festival. The podcasts were then uploaded to the official festival website.

Alternator Centre for Contemporary Art, Kelowna, British Columbia
Community Outreach Event Facilitator/ Curatorial Assistant 2010-2013
Reporting directly to the Artistic & Administrative Executive, my roles and responsibilities included implementing a social media strategy to encourage memberships, managed social media campaigns and the gallery’s online presence on Facebook, Twitter and YouTube. In conjunction with my social media responsibilities, I also coordinated community outreach events that helped bring the gallery’s presence to the local community and vice versa. Other tasks included updating the website, exhibition installation, coordinating volunteers, writing press releases, and updating membership information.

The Habitat, Kelowna, British Columbia
Live Music Venue Bartender 2010-2012
Bartending and serving were my main functions at this live music venue. I developed a knowledge of drink mixology, customer service in a fast paced environment and also dealt with cash out. There was also opportunity for technical on stage assistance with visiting bands, event planning, and front of house services.

Fringe Theatre Adventures, Edmonton, Alberta 2010
Artist Services Manager
Acting as the liaison between the approximately 800 participating artists and the Edmonton International Fringe Festival (North America’s largest) the job detail also included performance marketing, major sponsor event packages, general box office duties and management of staff and volunteers.

Theatre Network, Edmonton, Alberta
Front of House Manager 2009-2010
Oversaw all public areas of the theater including the lobby, bar, concession and the auditorium. Managed all usher and concession volunteers during the run of a production and ensured that the experience of each patron was enjoyable and safe.

New City Collective, Bangkok, Thailand
Director/ Producer 2007-2009
Led the operation of an independent theatre company based in Bangkok and played a variety of key roles in arts administration, event management, marketing, technical set-up, design, coordinating of cast and performance creation An important weight was always put on documentation of the work. Experiments were made at this point with VJing with performance installations live feed.

MediaKids Academy, Bangkok, Thailand
Educational Project Activity Manager 2006- 2007
As educational activity coordinator, I established and coordinated a successful English Camp branch in the company. Dealt with nationwide budget, cross-country transportation, large group activities, team management and recruiting.

VOLUNTEER EXPERIENCE & ASSOCIATES

Club Soma | Trasher Club Nights | Club Mom Parties | Kaos: Queer Underground Nights
Rain Dogs Bar & Art Gallery | No Space Art Gallery & Music Venue | Dudesweet | We Art Army| Show Boat Art Party | The Show | UBCO-TV| Alternator Art Gallery | Kelowna Art Gallery | Theatre Network | Azimuth Theatre | Varscona Theatre | Walterdale Theatre | Catalyst Theatre | Concrete Theatre | Free Will Players | Patravadi Theatre | Crescent Moon Theatre | Latitude 53 Contemporary Art Gallery| Arthur Murray Dance Studio (Edmonton & Florida) | Citadel Theatre | NeXtFest Arts Festival| Edmonton International Fringe Festival | Expanse Dance Festival | Exposure Queer Art Festival | Ecotone Arts Festival | Fertility Festival